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Gezana
Gezana
Gezana Policies

Legal

Review the policies that keep Gezana safe and transparent.

Introduction

Welcome to Gezana AI. As you read these Terms, please pause and take a moment. We’ve written them to be as clear as possible, because we value transparency just as much as we value your privacy.

These Terms of Service (“Terms”) govern your use of the Gezana AI application and website operated by Tororo General. By using our Service, you agree to these Terms.

1. Acceptance of terms

By accessing or using Gezana AI, you agree to these Terms of Service.

2. Age requirement

You must be at least 16 years old to use the service.

3. Use of the service

You agree to use the service lawfully and responsibly. You may not misuse the service, attempt unauthorized access, or interfere with service operation.

4. Global availability

The service is offered globally. You are responsible for complying with your local laws and regulations.

5. User Content & Conduct

  • Ownership: You retain ownership of your prompts and inputs. You grant us a license to process this content solely to provide the service.
  • Prohibited Use: You may not use Gezana AI to generate hate speech, illegal acts, deepfakes, or content that promotes violence or self-harm. We reserve the right to ban users who abuse the AI.

6. AI and Language Disclaimer

Gezana AI uses artificial intelligence to generate responses in English and Tigrinya. Content can be incomplete, incorrect, or culturally nuanced.

  • Accuracy: While we strive for high-quality translations and responses, AI outputs may vary in accuracy across different languages and contexts.
  • Not Professional Advice: Responses should not be considered professional medical, legal, financial, or other advice.

7. Accounts

You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account.

8. Subscriptions

Paid subscriptions are not yet available. Pricing and billing details will be announced at launch.

9. Termination

We may suspend or terminate access to the service if you violate these terms or for safety and compliance reasons.

10. Limitation of liability

To the maximum extent permitted by law, Gezana AI is provided “as is” without warranties of any kind.

  • No Indirect Damages: We are not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data.
  • Liability Cap: In no event shall our total liability for all claims related to the service exceed the amount you paid us, if any, during the twelve (12) months immediately preceding the date of the claim.

11. Updates to these terms

We may update these terms from time to time. Continued use of the service after updates means you accept the revised terms.

12. Contact

If you have questions about these terms, contact support@tororogeneral.com.

13. Dispute Resolution & Governing Law

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

  • Governing Law: These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.
  • Dispute Resolution: Any dispute arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts located in London, United Kingdom.
  • Class Action Waiver: You and Gezana AI agree that any proceedings to resolve a dispute will be conducted on an individual basis and not in a class, consolidated, or representative action.
  • Jury Trial Waiver: You waive your right to a trial by jury to the full extent permitted by applicable law.

Last updated: 2025-12-30